Instagram Error User is not Known Anymore – 2020


How to fix Instagram Error User is not Known Anymore: Instagram, as we all know, is one of the most attractive social media application. It started off as a platform to share photos and videos and now people are moving to this application rapidly. Few months ago, Instagram announced to have 1 billion active users. 

This stat speaks for itself. None of the Instagram rival is able to compete well with it. From the time this application has been acquired by Facebook, it has done a tremendous job. Recently, Instagram also launched a video sharing platform like YouTube which is named as IGTV.

Also Read: How to change Instagram Username

As the number of users on Instagram are increasing at a rapid rate, it is becoming very strict to combat the spamming activities. A large number of users’ accounts have been banned by Instagram. This also includes the accounts which are innocent. But due to strict policies of Instagram, they were banned. If not banned, a lot of users have reported facing a number of issues while logging to this application. One such user reported facing an Instagram Error saying:

User is not known anymore. 

As the user was trying to login to his Instagram account using Instagram user id and password, a pop up appeared and this error message (User is  not known anymore) appeared. This restricted the user from using his Instagram account. Now there can be multiple reasons for this error. In this article, we will try to explore each and every cause and its corresponding solution to fix Instagram error: User is not known anymore. So, let us get started.

Also Read: How to check Instagram Profile Visits


In this section, you will get all you need to fix Instagram Error: User is not known anymore. Please make sure you are following the steps carefully.


We all are humans and we all make mistakes. So, it is better to check if you have made any typographical error while writing username. Please keep in mind the case (capitalization), symbol and spelling. It could be possible that you are not writing the correct username and thus getting an Instagram Error: User is not known anymore. 

If you are sure that the username provided by you is absolutely correct, then you can leave this method here only and hop on to the other methods mentioned ahead.


If you have linked your Facebook account with your Instagram account, then you can use your Facebook account to login to Instagram. This is one of the methods that have worked for a large number of users, if they are not blocked.

If you have not linked your Facebook account to Instagram, then you can use your registered email for the same. If this is also not working then it might be possible that your account has been banned by Instagram and you may need to contact Instagram support for the same.


If none of the methods mentioned above were able to fix Instagram Error: Username is not known anymore, then there is a high possibility that your account has been banned or disabled. So, it is better on your part to check if this is the case. You can follow the steps mentioned below to check for the same.

  • Open any web browser on your laptop or mobile.
  • Copy and paste this link on web browser:<your-username>/. Please make sure you replace the phrase <your-username> with your actual username. For example:
  • If you are able to see your profile, then well and good. Your account has not been disabled or banned.

user is not known anymore

  • If you are not able to see your profile, then this clearly means that your account has been disabled by Instagram. This could be due to violating their policies and guidelines.

So, these were the few methods to get rid of Instagram error: Username is not known anymore. Hope you liked this article and were able to resolve the error. In case of any issues or concerns, feel free to reach out to us via comments. We will try to resolve your query at the earliest.

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