Google Play Store Error DF-DFERH-01: Error while retrieving information from Server

Fix Google Play Store Error Code DF-DFERH-01: When it comes to mobile phones operating systems, then Android is the one that often steals the spotlight. Since a huge number of smartphones comes with Android as their operating system, users usually have a lot of options to go for. Be it the budget smartphones like Redmi Note 5 and Moto G Series phones, or be it premium flagship phones like Samsung S9 or Google Pixel series phones, you will get everything in Android. I am personally a very big fan of Android as it gives me a lot of flexibility in terms of Applications or usage.

Android not only provides flexibility and variety but it also provides a smooth experience to the end users. As an Android user, I hardly face any glitches (Except a few) while doing anything on my smartphone. The only issue that I have faced is while downloading or updating few big applications from the Google Play Store. Recently I was trying to install an update for PUBG Mobile. The update started to download but after few minutes, it failed with the following error code:

Error retrieving information from server [DF-DFERH-01]

I was fortunate in a way that I had encountered this error code earlier as well when I was trying to download and install Asphalt 8 on my smartphone. So, I knew the drill and quickly solved Google Play Store Error Code DF-DFERH-01. Since a lot of users have started playing PUBG these days, I thought of writing an article to provide methods to fix Google Play Store Error Code DF-DFERH-01: Error retrieving information from server.

Before moving on the actual methods to fix Google Play Store Error Code DF-DFERH-01, it is worth restarting your Android device to check if it fixes the issue. If restarting the device doesn’t help, then simply follow the methods that we have shared below to fix Google Play Store Error Code DF-DFERH-01.

How to Fix Google Play Store Error Code DF-DFERH-01

In this section, you will get all you need to get rid of this annoying Android error code DF-DFERH-01. Please make sure you are following the steps mentioned in this article very carefully. This will ensure quick results for you. Now, let us get started.

Method 1: Clear Google Play Store Cache and Date

You may be aware of the fact that Clearing out Google Play Store Cache and Data is one of the most common methods to fix any issues related to play store. This method is also capable to get rid of Google Play Store Error Code 910. Since this method is very common, we have prepared an extremely simple step by step guide to clear out Google Play Store cache and data. We have also provided screenshots for each and every step so that you guys don’t stuck at any point. So, please follow the guide by clicking on the link below to clear Google Play Store Cache and Data. This will resolve Google Play Store Error Code DF-DFERH-01.

How to Clear Google Play Store Cache and Data

This method usually fixes the issue in hand. So, follow the steps carefully and you should be good to go. However, if you are still stuck even after implementing this method, you should try implementing the next method and Android error DF-DFERH-01 will vanish in seconds.

Method 2: ReLink your Google Account

Re-Linking your Google account can also help you in fixing Google Play Store Error Code DF-DFERH-01. So, follow the steps given below to get rid of this error code once and for all.

  • Go to Settings. 
  • Tap on Accounts option and then select your Google Account. 
Google Play Store Error Code DF-DFERH-01
  • Tap on Remove account option.
  • Now go back to Account options and scroll down to the bottom.
  • Here, you will see an option to Add account. Tap on this and re-add the Google account.
Google Play Store Error Code DF-DFERH-01
  • Once you are done with this, try to update/download the app that was causing the issue. You should be able to get it working this time.

So, these were the few easy yet efficient methods to fix Google Play Store Error Code DF-DFERH-01. Hope you liked this article and you were able to achieve what you were looking for. You can always reach out to us through comments in case of any concerns or queries.


  1. i3v May 10, 2019
    • Akhil Prajapati June 3, 2019
  2. mel stiffler May 17, 2019
    • Akhil Prajapati May 30, 2019

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