Fix Snapchat won’t load snaps or stories: Snapchat is one of the most popular image messaging app around the globe. There are millions of active users of Snapchat available and they loved to use this app. There is one feature that attracted lot of users is, every story or snap shared will vanishes after 24 hours. Previously, Snapchat was the only app who was giving this feature but later on it came to other apps also. But it doesn’t affect the popularity of Snapchat, not even a bit, people loves using it.
From last few days or months, we have noticed that Snapchat users are complaining some common issues like, Snapchat Can’t Connect to Server, Not able to Refresh Snapchat, Snapchat won’t load snaps or stories and some more are there. So, today we are discussing one of them, that is, How to Fix Snapchat Won’t Load Snaps or Stories.
As we got feedback from the users, they said, while loading the snaps or stories only black screen is coming. There is no error message or any warning just a black screen. In some cases, users won’t able to load snaps from specific users. This issue is common across all the platforms being Windows, Android, iOS. If you are also experiencing the same, follow the article to fix Snapchat won’t load snaps or stories.
Fix Snapchat Won’t Load Snaps or Stories
Solution 1: Restart Your Device
It is one of the most basic ways of fixing any app related issues. In most of the cases it works if there are some minor error like app won’t load properly. So, if normal restart is not able to fix loading issue, try to give a hard restart.
- For Android Users, hold the Power Button and Volume Down button together until you see next screen. Then follow the prompts and restart your device.
- For iPhone Users, Press and Release Volume Up Button, Press and Release Volume Down Button and then Press Power Button until you see Apple Logo.
After this try whether Snapchat is able to load snaps, if no follow the next method.
Solution 2: Clear Cache and Data of App (Snapchat)
In this what will happen is, while using the app as day to day activity some data and media will be downloaded to your device. And when there are some wrong data or media downloaded App start behaving differently. So, it is a good practice to delete cache and data of app on regular interval.
To clear Cache and Data of Snapchat follow this article: How to clear Cache and Data on Android.
Solution 3: Clear Conversation
If you won’t be able to load snaps and stories from some specific user, then try clearing the conversation. To clear conversation Go to Snapchat >> Settings >> Account Actions>> Clear Conversation. Here select the person for whom you won’t be able to stories. But keep one thing in mind, that is, it will remove all the snaps sent and received n conversation.
Solution 4: Re-Add a Friend
This is also effective in case of snaps are loading for some specific user. So, you can remove and add that friend again to fix this. Go to Snapchat >> Add Friends >> My Friends and Remove the friend whom snaps are not loading. After this again add them and check whether snaps are loading or not. But same as clearing conversation it will remove all the snaps sent and received from the friend.
Solution 5: Check Network Connection and Change DNS
This issue might be caused due to unstable internet connection. So, if you are using WiFi switch to your mobile network or vice versa. You can also try changing DNS settings this trick helped some of the users. Follow the steps given below:
- Go to Settings >> WiFi>> Modify Network>> Advance Settings >> Change IP Settings to Static
- Now change DNS1 and DNS2 to 18.104.22.168 and 22.214.171.124 in respective position
Solution 6: Reinstall or Update Snapchat
In order to fix Snapchat won’t load snaps or stories this can be the most effective solution. Check whether any update of app is there or not. If update is available go for update app otherwise uninstall and reinstall the same app.
These are some common tweaks to fix Snapchat won’t load snaps and stories. You can connect us via comments for queries related to this topic.